Refund policy

Prior to shipping your order, H-STUDIO BEAUTY handles and inspects all purchases prior to release. Please Note: We are currently not accepting any returns or processing any refunds as per the COVID-19 Pandemic. 

Should you have any questions or concerns with your purchase, please 
contact us at info@hstudiobeauty.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

Exceptions / non-returnable items
Certain types of items cannot be returned, like personal care goods (such as beauty products). Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.